01:30:22 <Karu[m]> Heya folks. Wondering if anyone has seen a problem where gui wallet just closes itself out at some point during wallet sync
01:31:02 <Karu[m]> I say "at some point" because I've never caught it happening, I'll just want to check on sync status and it's not running
02:12:47 <selsta> Karu[m]: which OS?
02:12:57 <Karu[m]> <selsta "Karu: which OS?"> Windows
02:13:00 <selsta> also which version?
02:13:12 <selsta> Ledger / Trezor?
02:13:19 <Karu[m]> v0.16.0.2 , with a Trezor
02:14:18 <selsta> v0.16? are you sure?
02:14:27 <selsta> that is super outdated and unsupported
02:14:41 * Karu[m] uploaded an image: (11KiB) < https://matrix.org/_matrix/media/r0/download/matrix.org/aoGBBUZiFuGpsoVGDGgFpnxC/image.png >
02:14:52 <Karu[m]> :|
02:15:00 <selsta> update to v0.17.2.0
02:15:13 <selsta> you might also have to update your trezor firmware
02:15:49 <Karu[m]> well then. Time to give that a try.
02:16:07 <selsta> it should not crash after updating
02:16:22 <Karu[m]> aha. known issue of some kind?
02:18:58 <selsta> no, but there are no known crashes currently so it should also not crash on your system
02:19:12 <selsta> a lot has changed since v0.16
03:50:47 <Karu[m]> well this is new.. now I'm getting prompted to unlock my trezor (after it was already unlocked), and then it just sits on the "verifying pin.. done" screen while the gui shows "please proceed to the device"
03:52:00 <selsta> Karu[m]: did you install the latest firmware?
03:56:16 <Karu[m]> 2.3.6 and up to date according to suite
04:08:05 <selsta> Karu[m]: try to also update trezor bridge
04:08:56 <Karu[m]> @sel
04:09:20 <Karu[m]> selsta: already latest, 2.0.27
04:11:09 <selsta> first I would try to unplug and plugin your trezor again
04:11:14 <selsta> unlock it, then try again
04:11:20 <selsta> also do you have a passphrase?
04:11:21 <Karu[m]> done that multiple times now.
04:11:25 <Karu[m]> pin only
04:11:50 <selsta> try to restore a new wallet from trezor
04:12:06 <selsta> Main Menu -> Create new wallet from hardware -> Restore
04:12:30 <selsta> then enter restore height and check if it can create a wallet successfully
05:25:01 <Karu[m]> maybe that did it.. made it past 300k wallet blocks to sync this time
05:25:11 <Karu[m]> guess i'll know in the morning. thanks :)